What do the first two hours of your day look like?
I check all email and voicemail. Then check my calendar, as well as the staffs and players, to see if I need to make any appointments or send out reminders. After that I create my to-do list for the day and see if anything is left over from the day before. Finally I check on when student managers and graduate assistants will be in, and create their to-do lists.
If you could go back to your first day on the job and give yourself one piece of advice, what would it be?
To remain calm and use your resources. Things regularly go off track in operations and you cant get upset every time that they do. You need to remain calm, think through the problem, and if you need help reach out to others in operations. Expand your director of operations network, because chances are one of them have been through it or something similar and can give you advice.
First event, person, or job that sparked your interest in this field of work?
I worked as a graduate assistant coach for two years where I had both coaching and administrative duties. At the end of the first season I realized coaching was not for me, however, I genuinely enjoyed the operational side of running a basketball program.
Name one go-to resource that helps you with your duties.
My go-to resource is Google Drive. I use it to not only store and share my files, but also the teams. It’s an easy way to share schedules, itineraries and food order forms.
Talk about a project or effort you’re working on or a group or organization that you’re working with (either inside or outside of your operations function) that is near and dear to your heart.
A project that means a lot to me is Education Day — a daytime basketball game where we invite all local elementary schools to attend the game and have a career fair before. It’s personal to me, because I was a part of creating the first game in 2016 and have continued to oversee the project every season since. My duties include: marketing, contacting the schools and professionals, creating day of schedule, getting sponsorships, creating the activity booklet, and obtaining giveaways for the students.