Name one go-to resource that helps you with your duties.
My go-to resource is my daily planner. This is where I write down all my notes and “to do” lists. Keeping lists helps me prioritize and not get overwhelmed by the sheer magnitude of what needs to be done. I also jot down any information that I deem remotely important in my planner to make sure nothing slips through the cracks.
If you could go back to your first day on the job and give yourself one piece of advice, what would it be?
Never get complacent. While I gained a great deal of experience, I wasted years in a job simply because I was comfortable and afraid to take a risk. Now that I’ve started to advance in my career, I wish I would have made the most of my opportunities sooner.
As you look at the athletic operations field, what is one area that is growing/changing the most?
The growing number of women in the field is amazing to see, not only in operations but football in general. I am constantly motivated and empowered watching women climb the ladder in this sport and become successful and respected.
First event, person, or job that sparked your interest in this field of work.
I had worked for a college football team for several years on the admin side and loved it. But when I moved over into the Ops office and planned an away game for the first time, I absolutely found a niche. I found my passion in team travel. The organization of it all. Managing all the pieces that go into a trip. That first one I was sort of thrown into the fire, but now I couldn’t imagine being happy doing anything else.
Tell us a story of the most unusual, craziest, or unexpected thing that has happened during your tenure in operations and how you handled it.
Last year when I was still at Coastal Carolina, we had a threat of a hurricane the week of our scheduled trip to UAB. Initially, the projected path of the hurricane was set to hit us directly. To prevent losing valuable practice days and to get the entire team out of harm’s way, we decided to travel to Birmingham nearly a week early. All adjustments to accommodations, flights, buses, meals, and practice locations had to be made in a short amount of time but we were still in a holding pattern until we knew exactly what the storm was going to do. On the last possible day to make a decision, the hurricane changed course and headed towards Alabama. All our travel arrangements had to be switched back to those we originally booked. A huge amount of work and effort was put into making changes to our travel plan only to end up going right back to what we initially scheduled.