What do the first two hours of your day look like?
This question is as hard as explaining to my friends and family what I do. There is no clear cut answer. Ideally, I like to check e-mails from the previous day to make sure I did not miss anything. Then follow up with our head coach on what needs to get done today or what he needs to be prepared for. With that being said, so many different things come up that may take you away from your “morning ritual.” You just have to adapt and overcome.
Name one go-to resource (or two or three) that helps you with your duties.
Coaches are the best resource you could ever ask for as a DFO. To have the ability to pick their brains on how they have seen a road trip handled or a schedule planned at the various programs they have been around is simply a treasure. I’ve been very fortunate to have great coaches around me in my short eight months of being a DFO who have helped me grow professionally and personally. You need a system around you where people correct you when you are wrong or provide alternative solutions to a task at end. To me, those face to face interactions with my coaches are way more valuable than any website, book, or app.
If you could go back to your first day on the job and give yourself one piece of advice, what would it be?
Understand that you are not going to walk in and be the man with all of the answers. It is okay to say you don’t know an answer and go searching for that answer. It’s okay to solicit help from people who have been doing this for years. And also, remind myself: just relax. In a perfect world, there would never be snowstorms that cancel practice or broken hotel keys on a road trip, but that’s just it. We are not in a perfect world. Just be ready to adapt and overcome and never let anyone see you rattled.
Best career or work advice you ever received?
“Your head hitting your pillow at night is you hitting a restart button.” No matter what went wrong or what obstacles you faced that day, you have to be willing to dust yourself off and focus on the next day. The moment you worry about what you messed up three days ago is the moment your work starts to take a fall. That restart button is a beautiful thing and has saved me from days and days of aggravation.
First event, person, or job that sparked your interest in this field of work.
I would have to give credit to Dr. Annelie Schmittel. We met at the University of Florida where we both shared a passion in being support staff for an organization. We used to sit in the College of Journalism at UF and dissect everything that goes into a front office. Dr. Schmittel is now with the Oakland Raiders in their player engagement department and she remains a very close friend, mentor, and role model for me.