What do the first two hours of your day look like?
I get into the office early and check-in with head coach Matt Campbell about the previous day, thoughts on today and a general feel about the team. Check on breakfast and touch base with the rest of the support staff about the schedule for the day and general communication. We will generally have a staff meeting at some point most mornings, but I try to spend the first part of the day mobile throughout the building.
Name one go-to resource (or two or three) that helps you with your duties.
I have found three books in particular to be very valuable in organizational structure and operations: One Mission by Chris Fussell, Team of Teams by General Stanley McChrystal and Extreme Ownership by Jocko Willink and Leif Babin.
If you could go back to your first day on the job and give yourself one piece of advice, what would it be?
Boy I needed a lot of advice my first day on this job. I had spent the previous 25 years as a strength and conditioning coach so an upstairs office was completely new. My advice would be to take it slow, investigate and research more and don’t be afraid to say ‘I don’t know, but I will find out.’
What is one new thing you want to accomplish within the next year?
Assist in creating a strong, stable yet adaptable infrastructure that supports our personnel and the speed in which they must work.
As you look at the athletic operations field, what is one area that is growing/changing the most?
The size of our organizations keep growing in response to the speed of the environment. What gets lost in the shuffle is the real danger of a silo approach and inadequate communication.
Best career or work advice you ever received.
They don’t care how much you know until they know how much you care.